Hilary Fisk, a local customer of Milton Keynes' Specsavers opticians has won £500 in a prize draw after completing a customer service questionnaire.
Staff presented a delighted and surprised Ms Fisk with her cheque and a bouquet of flowers at the store at located in the Silsbury Arcade.
Baljit Kaur, store director at the opticians said: ‘Congratulations Hilary! And thank you to all our customers for helping us with our survey. We believe that good customer service is vital and all feedback helps us to continually improve our offering.’
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At Specsavers, we pride ourselves on our service and are always delighted to hear feedback, in store or via email@example.com. The Specsavers customer service survey winner is chosen every month, at random from all national stores' completed surveys.