When a customer came into Specsavers Bicester needing a DVLA visual fields test but without his required photo ID, in-store trainer Tamba Nepor stepped in to help.

Once Alan Barnett realised he didn’t have his ID with him and that the next time he would be able to come into the store was in five weeks’ time, he was worried he would lose his licence. 

Important checks

Realising this was causing Mr Barnett some distress, Tamba offered to collect the patient himself a few days later and bring him to the store so that he could have his DVLA check done.

Mr Barnett was delighted and couldn’t thank Tamba enough.

All Bicester store information  

Back to News