In a recent customer feedback message, staff at the Shandwick Place store were praised for their outstanding service.

Overall fantastic experience

'I wanted to make the effort to contact you to offer big thanks for the service, products and overall experience my wife and I had at your Shandwick Place branch in Edinburgh.

'From stepping into the store, through to the eye test, frame selection, fitting, purchase and collection everything was absolutely brilliant.

'Ultimately, the process has had a fundamental beneficial effect on our eyesight with headaches and eye strain gone.

Brian, Edinburgh

Great customer service

Never before has a line been more appropriate or true...we did go to Specsavers! And it was wonderful. Thank you very much.

As Specsavers we always strive to provide a high level of service and care to all our customers so it’s great to receive such positive feedback from our customers. If you have an experience you’d like to share, visit our online feedback page.

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