Customer service praise for Dundee
A Dundee customer has praised local staff for excellent customer service.
After visiting the store for an annual contact lens check and purchasing new glasses, the customer commented: ‘Amy offered to help me choose my new specs.
'She was brilliant, just so friendly. She helped pick a few styles of frames for me. It felt like I was choosing my glasses with the advice of a friend.
'She gave me her honest opinion and I didn’t feel rushed into making a choice.’
Choosing the right specs for you
Store director at Specsavers in Dundee, Tony Caffrey, said: ‘We have hundreds of different specs to choose from and we know it’s important to all our customers to feel confident in the pair they choose.
‘That is why all our staff strive to offer the best customer service possible by giving customers plenty of time.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.