Customer service award for Guernsey opticians
Specsavers Opticians in Guernsey has been ranked the best Specsavers in its region for contact lens customer service.
The store was named number one out of nearly 120 stores in the south east following research from the Institute of Customer Service, which was based on mystery shops and customer feedback.
Store director Sarah Burchett says: ‘The team has always puts customer service and satisfaction levels first and we are delighted to be recognised for our efforts with this award; it’s a testament to the hard work of the team.’
The UK Customer Satisfaction Index (UKCSI) named recently named Specsavers as the number one high street retailer for customer satisfaction in the UK.