A customer of Specsavers Cardiff has shared some wonderful feedback following a visit to the store to repair his broken glasses.
‘I wish to congratulate Specsavers Queen Street on your customer aftercare services.
‘My lens on my specs came out of its frame owing to my carelessness. I went to your branch hoping you could do something with it and I was greeted by one of your friendly staff, who took me to another member of staff, who quickly repaired my specs.
‘Asking how much I owed for the repair, I was told there was no charge as it was part of Specsavers’ aftercare service.
‘I am very impressed with the service I received and congratulate Specsavers on their excellent service.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.