An Evesham resident who had never visited an optician before has vowed that she’s now a customer for life after the service she received from Specsavers in the town.
Despite the pain in her eye and some loss of vision, the lady was put off from contacting an optician due to the lockdown situation. However, when things became so unbearable, she contacted Evesham Specsavers who suggested she visit the store so that they could examine her eye properly.
‘I was blown away with the professionalism and service I received,’ she commented. ‘During the appointment it was found that I had some eyelashes that had worked their way around into my eye. The lady that dealt with it was incredibly reassuring and removed the eyelashes quickly and with no issues. I’ve since had no pain and cannot tell you how much of a relief it is.
‘This is the first time I’ve visited an optician and can now say you have a customer for life. Thank you for everything you’re doing, it’s such challenging times and you’re making a real difference to so many people.’
Open for essential care
Specsavers' teams are classed as key workers to provide urgent and essential eye care to those who need it. This includes supporting other key workers who couldn’t function without their help and people who would come to harm without their health expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19.
Customers can phone the store for advice and to be assessed on the level of care that they might need, the only exception being key workers who are able to walk in and seek immediate advice. Glasses and contact lenses can also be purchased online for customers with a current prescription.