Making each customer feel at ease and important
Specsavers opticians in St Helens has received some glowing customer feedback from a customer who visited the store. She wrote a letter thanking the store for their excellent service during her visit.
Mrs P Melia writes:
‘I went to have an eye test yesterday and I felt I had to praise the lovely, friendly and happy atmosphere that was in the shop.
From the receptionist to the chap that helped me choose my glasses and the girl who fitted the frame, everyone was kind and courteous and made everything very pleasant indeed.
I was a little early for my appointment so I sat and watched the way everybody seemed to be very happy and enjoying their job, making each customer feel at ease and important.’
All St Helens store information