Specsavers in Clydebank recently received some great feedback after a very happy customer submitted a positive story about the customer service she received.
Knowledgeable and professional
‘I would like to thank Liz for her help in my DVLA assessment. She explained everything very clearly and helped me feel very relaxed.
‘Liz was knowledgeable, professional, friendly and helpful throughout the whole process. After this experience, I will be recommending the store to everyone.
‘Thank you so much.’
A word from the store director
Store director Charles Kinsey was delighted with the feedback. He said: ‘It’s always great to hear positive customer feedback and we’re very happy that this customer took the time to tell us about her experience.
‘Our customers are at the heart of the business, so providing them with a consistently high level of service is vital.’
At Specsavers, we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you have an experience you’d like to share please visit our online feedback page.