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Clydebank receives excellent customer service feedback

24 October, 2016
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Specsavers in Clydebank has been commended for its excellent customer service.

Staff at the store received two very positive online comments from customers who were delighted with the service provided.

One customer highlighted that staff member Kirsty helped her to overcome her reluctance to use contact lenses. She added that she was ‘very patient and professional and an asset to Specsavers’.

Helpful and polite staff
Another customer commented on staff member Gregor’s excellent customer service skills and his help in fixing his broken glasses ‘speedily and without complications’.

Charles Kinsey, store director at Specsavers Clydebank said: ‘It’s always great to receive feedback from customers and we’re absolutely delighted with these comments. ‘Our customers are at the heart of what we do and providing excellent service is very important to us.’

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