Charming, smiling and professional
We recently received a fantastic thank you letter from one of our happy customers:
I received brilliant service in your Wantage store this morning, from both Anchal Rana and Nicky Rutter. Both were charming, smiling, and professional.
Anchal answered all my questions, which was especially useful as it was my first test since surgery to correct a detached retina.
Based on the happy way these two ladies looked after me this morning, Specsavers must be a nice company to work for.