Cash surprise for customer
One lucky Wellingborough resident got more than she bargained for during a visit to Specsavers in Wellingborough this month, when she was presented with a £500 cheque for submitting a store review.
National prize draw
Michelle Large completed her ‘Maze’ feedback survey rating her experiences at the store, which automatically entered her into a nationwide prize draw.
Store director David Williams said: ‘Michelle is a regular customer here in Wellingborough and we were delighted to hear that she had won the monthly prize draw. We hope that she enjoys spending her prize money!
‘We’d also like to say thank you to all of our customers who spend the time writing feedback about their in-store experiences. We believe that good customer service is vital and all feedback helps us to continually improve our offering.’
The ‘Maze’ survey lands via email after an appointment in store. Every Specsavers customer who completes it and leaves their contact details is entered into the monthly draw.