While Specsavers on Fitzroy Street is closed for all routine eye and hearing tests at the moment, they are still open to provide essential care and to support local key workers.
Customers are being encouraged to contact their local store if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids.
Here to help the local community
The team have been busy helping key workers and other community members alike.
One doctor working in the Intensive Care Unit was grateful when the team were able to get new contact lenses delivered the same day, meaning they could also continue their work fighting the virus with little disruption.
Another nurse working on a COVID ward was dispensed with daily disposable contact lenses to help while working with protective equipment such as visors and goggles.
They were even able to diagnose an elderly patient with Temporal Arteritis, inflammation of the arteries at the side of the head, after she had lost sight in one eye – a condition that can be life-threatening if left alone – as well as referring two patients for suspected Optic Neuritis, an inflammation of the optic nerve which connects the brain to the eye, which can be an initial sign of an autoimmune disease.
Proud to be open for care
Kam Dhillon, store director in Cambridge Fitzroy Street, said: ‘Being able to help our NHS colleagues to continue their work in fighting this virus has been an honour, and we’re just as happy to have been able to help those in isolation with access to professional optical and audiology health services.
‘We want the local community to know that, while we are closed for routine appointments at the present time, we are still very much here to support people with their essential eye and hearing care needs, so please give us a call if you need us.’