News

Burton team give excellent customer service

22 March, 2017
your say

The team at Specsavers in Burton-on-Trent has been praised by a customer for outstanding service. 

‘I visited the Burton-on-Trent store recently hoping that your staff would be able to fix my son’s glasses. One of the arms has come off and they were his only pair. 

‘The store was particularly busy when we arrived but the staff were able to deal with our request straight away and at all times kept us updated on how long we might have to wait.

‘We were seen quickly considering we didn’t have an appointment and the staff replaced my son’s glasses with a new frame that he likes, all in under half an hour.

‘Please pass on our thanks and appreciation for the excellent service we received.’

Mark, Burton-on-Trent

At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive from our customers. If you’ve had an experience you’d like to share, please visit our online feedback page.

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