News

Idle store shows excellent customer service

07 January, 2014

We were delighted to receive this anonymous letter of thanks to the Bradford Idle store. 

‘Thanks for the excellent service at Bradford Idle. Not only did I receive a thorough eye exam and a fantastic deal on some spanking new designer glasses, but I also had my old pairs restored to their former glory and for free. How brilliant is that?!

All the processes were swept through with precision and professionalism by a team of very cheerful and helpful staff. Nothing was too much trouble. It is a pleasure to be treated so pleasantly.’

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