Audiologists at Specsavers in Bishop's Stortford were chuffed to be visited by four-year-old hearing dog, Rosie, to raise awareness of the fantastic job that hearing dogs do.

The visit was organised by 29-year-old optical assistant at Specsavers in Bishop's Stortford, Gemma Russell, who was diagnosed with Otosclerosis – a condition which causes abnormal bone growth inside the ear leading to severe hearing loss. Gemma first noticed she had a problem with her hearing when she began working at Specsavers and after a test by one of the audiologists, she was referred to the local hospital where she received her diagnosis.

Fantastic to have Rosie in

Gemma said: ‘Living with a hidden disability is never easy. To look at me you wouldn’t necessarily know that I had a problem with my hearing. We’ve always supported hearing dogs here at Specsavers, so it was fantastic to have Rosie and Jean in store. The job they do is lifesaving and many of our customers didn’t know much about hearing dogs for the deaf. It’s vital that people with hearing loss know what support is available to them.’

Cockapoo Rosie trained for two years before being places with Jean, who explained what hearing dogs do and how much they can help support their owners by alerting them to essential occurrences.

Lifesaving moments

These cuddly companions are able to help with everything from simple things like when the doorbell rings or a kettle whistle, to vital lifesaving moments from smoke alarms going off and even if someone is breaking into the house.

Specsavers is a sponsor of the Great British Dog Walk – 17 walking event organised by Hearing Dogs across the UK. 

All Bishop's Stortford store information

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