The Bishopbriggs store has helped a family in self-isolation after their four-month-old baby had a foreign object stuck in his eye.
The baby’s parents called the store for advice as they were self-isolating as their three-year-old had symptoms of COVID-19.
Unable to visit the store or their local hospital, Neil Drain, optometrist director at Specsavers in Bishopbriggs, treated the baby on the doorstep of his home.
A word from the store director:
Neil says: ‘A small piece of paper became stuck in the baby’s eye and his parents were unable to remove it. His eye became red and irritated and his parents called me for advice.
‘It was important to treat the baby but also to minimise the risk of the family coming into contact with others, so I visited their home to treat the baby on their doorstep and give the parent’s further advice through the door.
‘The parents were very relieved that we were able to help as they were worried no one would be able to see them due to their circumstances.
‘While we are currently not permitted to provide routine eye examinations until further notice, we remain open for emergency care.
‘Even for those in self-isolation, we are still here for you if you have an urgent eye health issue and we will do our best to treat you in the safest way possible.
‘If you need an urgent consultation because your condition is causing you distress, or preventing you from functioning as you normally would without our help, please call the store in the first instance.
‘The exception to this is key workers who are still able to walk into our stores for immediate advice.’
Specsavers' teams are classed as key workers to provide urgent and essential eye care to those who need it. This includes supporting other key workers who couldn’t function without the opticians’ help and people who would come to harm without its health expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19.
For essential and emergency eye care assistance, please call Specsavers in Bishopbriggs on 0141 772 5467.