Staff at Specsavers in Reading’s Broad Street have completed a course, developed with The National Autistic Society, to support customers with autism.
The initiative, which is being rolled out across Specsavers stores nationwide, aims to build the team’s knowledge about the lifelong developmental disability, while helping to improve the customer experience for people with autism, and their carers.
Kiri Honour and Will Hogg completed the online learning modules, which covered understanding autism; communicating with people with autism; how autism can impact the senses, and adjustments that stores can make.
Supporting the local community
Commenting on the course, Kiri said: ‘Autism affects so many people, it is vital that we are able to support the Reading community in the most mindful way possible.
‘I am very proud to be involved in supporting The National Autistic Society and this training has already enabled be to help make the optical experience easier for customers.’