A 66-year-old customer sent us a letter as he said he enjoyed a great experience at the Hanley Hearing Centre:

‘I have just placed an order for my first hearing aid, after visiting two of your competitors.

The reason I have chosen Specsavers is that Mr Neil Gilbert of your Hanley branch was very professional.

Against the other two high street stores I visited, Mr Gilbert was head and shoulders above them. He fully explained everything I needed to know and recommended the hearing device for me, which was the one I had decided to have.

Without doubt he is an asset to your business.’

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