An exceptional staff member at Specsavers in North Bridge has been recognised for offering the best customer service in the region. Heather Millar of the North Bridge store, received a special accolade after receiving excellent feedback from customers on its online survey, Maze.
Great customer service
Jennifer, director of Specsavers in North Bridge said: ‘We are thrilled that Heather has been regionally recognised for her great customer service – it’s a huge boost for the whole store and shows all our hard work is paying off.
Heather is a well-deserved winner and is very popular amongst our customers – she has a lovely attitude and demeanour and treats all customers with great care.
We value feedback and we want all our customers to be happy when they leave the store. We do encourage our customers to complete the online feedback as we are keen to know about their experience and where we can improve our service.’