Grant Welsh at the Alnwick store has manufactured almost 3,000 pairs of glasses for key workers across the UK during the COVID-19 pandemic.
Since the beginning of lockdown, the store director in Bondgate has manufactured specs for around 20 Specsavers stores across the UK – with orders coming from as far north as St. Andrews in Scotland all the way down south to Cornwall, England.
Specsavers stores previously suspended all routine testing, providing care for customers with urgent and essential needs only, including frontline workers. However, as of this month, stores can now care for more priority customers face-to-face, in line with sector guidelines.
In a bid to support other stores and customers across the nation while tight lockdown restrictions were in place, Grant manufactured 2,810 glasses from a laboratory in the Alnwick store, while also carrying out urgent glasses repairs and glazing services.
A word from the store director
Grant says: ‘These are very challenging times for us all. I’ve always been here for the local community in Alnwick and with everything going on at the moment I’m determined to do all that I can for the greater good.
‘I’ve been working in the lab manufacturing glasses since I was a teen, but never quite to this scale. Since lockdown began, I’ve made thousands of specs for Specsavers stores across the UK - many of the orders have been for frontline staff who urgently needed glasses in order to carry out vital work to the best of their ability.
‘I’m proud to have been able to help key workers in recent weeks and am delighted that now moving forward we will start seeing more customers in store with the easing of lockdown restrictions in England.’
Continuing to help the community
Grant has also been dropping off glasses, contact lenses and hearing aid batteries to the homes of those who are vulnerable or self-isolating in the region – racking up 1,000 miles on deliveries in the last few weeks.
Grant adds: ‘We have been working round the clock to ensure that we are here to help those who may need us - answering calls and helping patients through telephone consultations and remote care, while also carrying out repairs and delivering to people’s doorsteps, in line with social distancing rules.
'The current pandemic has changed how everyone operates on a day-to-day basis, but eye health remains a constant. If you need an urgent consultation because your condition is causing you distress, or preventing you from functioning as you normally would without our help, please call the store in the first instance.’
To speak to a member of the team or for emergency advice, please contact Specsavers Alnwick on 01665 604424.