News

A good experience in store

11 April, 2017
Your say

A customer who visited the Chester store wanted to record their thanks for a welcoming visit and overall great experience.

‘I would just like to record my thanks for the very good experience I had whilst having an eye test at this branch.’

'Welcoming and friendly'

‘Every single member of the staff was welcoming and friendly. Alyx, who carried out my eye test was delightful, friendly and polite, making it an easy and comfortable experience.’

‘Then Ed, who helped me choose a frame from the amazing choices available, was also helpful and informative.’

‘And finally, Anna on reception, who was also equally friendly and helpful. This visit was all in all a very pleasurable one so thank you all.’

Janet, Chester

At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you’ve had an experience which you’d like to share, please visit our online feedback page.

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