Isabella Payne celebrated her second birthday with clear vision for the first time on Monday (20 April) thanks to new pink Winne the Pooh prescription frames from Specsavers Arbroath.
Suzanne Payne, a community nurse from Dundee, had taken her daughter to the Hospital Eye Service at Ninewells prior to lockdown but was unable to source prescription frames due to the current circumstances. She was recommended to contact Specsavers and the store team at Arbroath arranged a private appointment to fit Isabella with frames the very same day.
Specsavers stores, in line with government guidelines, have suspended routine testing for the foreseeable future but emergency and essential eye care is still available to those in need.
Suzanne, said: ‘We are very much a glasses-wearing family with a history of eye problems, my son Cameron has had glasses since he was 18 months old. I was concerned about Isabella’s vision when she kept squinting and stopped playing with her puzzles and books.
‘Our appointment at the Ninewells clinic was cancelled amid COVID-19 so we only had a prescription estimate. I am so grateful to the prompt service from Specsavers Arbroath, who looked after Isabella. She is back playing with her toys and enjoying much clearer vision in perfect time for her birthday.’
A life changing prescription
Jamie Buchan, Store director for Specsavers Arbroath, said: ‘Isabella’s first-time glasses are +5.00DS which is a life changing prescription for someone who’s never known the world in focus.
‘We are fully set up to follow social distancing, hygiene and PPE guidelines to ensure the safety of staff and patients.
‘Anyone who has symptoms or concerns with their eyesight can contact us for advice rather than their GP or A&E which helps alleviate the strain on the NHS. This service is open to everyone, not just patients who are already registered with us.
‘We’re proud to provide vital care for our community at this time and I’m delighted we were able to safely provide a service to Suzanne and Isabella.’