Help and frequently asked questions

I have dry eyes and cannot lift the lid of one of my eyes. Can you help?

Answer: 
The difficulty in opening your eye might be a separate problem to your dry eyes. As far as dry eyes are concerned, if you aren't already, I'd recommend using the latest type of dry eye drops which are a huge improvement on the traditional watery type of drop and they can help condition the cornea. You would also do no harm using a thicker, gel-like drop before you got bed to help keep the cornea as moist as possible while you sleep. The problem with your eyelid is possibly due to a weakness in the muscle that elevates the lid, and the cause may be difficult to determine but it may be due to a growth in the eyelid, such as a stye, a medical problem, a nerve injury or part of the normal ageing process. So although it's a nuisance, it's not usually not a serious problem and should be sorted by your optician.

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