Specsavers awarded contract for Caerphilly County Borough Council

November 2012

Specsavers Corporate Eyecare has been awarded a significant new contract by Caerphilly County Borough Council.

Following a lengthy tendering process, Specsavers Corporate Eyecare will now provide the eyecare for 4,500 employees at Caerphilly County Borough Council. The contract also makes Specsavers part of the framework agreement for 14 other councils in the region, giving thousands more employees access to the scheme.

The eyecare programme at Caerphilly County Borough Council was launched with a week of roadshows at the end of October 2012 across various office and site locations. The other local authorities in the framework agreement have also been invited to see what is happening in Caerphilly in terms of implementation and promotion. Opticians from local Specsavers’ stores attended to offer advice and support. Employees were able to view a range of glasses and even have their vision screened on site, including checking whether their eyesight was good enough for driving.

Donna Jones, health, safety and occupational health manager at Caerphilly County Borough Council, says: ‘Through the tendering process, Specsavers came out top for value for money and product offering. The number of stores across the county makes access to eyecare easy for our employees and we had received good references from Specsavers’ existing clients regarding customer service. Specsavers has given us a lot of support with internal policies and communications and the roadshows were an effective and enjoyable way to launch the programme.’

Suzanne Randall, corporate account manager at Specsavers Corporate Eyecare, commented: ‘We are delighted to be working with Caerphilly County Borough Council. We will continually monitor customer satisfaction and will hold regular review meetings to ensure the client is informed of new legislation and product developments.’

Caerphilly County Borough Council will be offering Specsavers’ VDU vouchers to all staff who use a computer screen and are, therefore, covered under the Health and Safety Display Screen Equipment regulations. Safety vouchers will also be provided for a small number of staff requiring protective eyewear.

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