Privacy and cookies

At Specsavers, we use cookies to make our website easier for you to use. By using the site you agree the use of cookies as described in our privacy policy.

What are cookies?

Cookies are small text files, downloaded from websites to your computer or smartphone as you browse and use the Internet.

There are two main types of cookie:

  • A session cookie only exists for the duration of your visit to a website. They recognise your computer or smartphone as you move between pages. These cookies can be used, for example, to maintain secure logins.
  • A persistent cookie stays on your device for a set period of time and can be used, for example, to remember you when you next visit the website.

The source of each cookie also varies. Some cookies are owned and created by Specsavers ('first-party' cookies), but others are supplied by independent companies ('third-party' cookies).

When referring to cookies, this also includes similar online tracking devices such as web beacons and flash cookies that we may use.

Cookies are NOT viruses, any kind of malware, programs or applications. Cookies can't see the files on your computer.

Specsavers, cookies and you

The cookies used on specsavers.co.uk fall into four categories:

  • Strictly necessary
  • Performance
  • Functional
  • Advertising

More information about each category of cookie can be found below, and the cookies from the Specsavers site are listed in full at the bottom of this page.

Strictly necessary cookies

Strictly necessary cookies let you move around the website and use essential features such as shopping baskets and secure areas.

We use strictly necessary cookies to

  • Remember information that you have entered on web order forms when you visit different pages in a the same session
  • Balance the overall volume of website visitors between our computer servers

These cookies will not be used to gather information that could be used for marketing or to remember visitor information outside of a single session.

Performance cookies

Performance cookies collect aggregated information about how visitors use our website, eg which pages visitors go to most often, how long they stay, and whether they get error messages. This information is useful to Specsavers so that we understand how visitors experience our site and it is used to formulate improvements to the website.

Performance cookie information is aggregated and does not identify individuals.

Functional cookies

Functional cookies allow the website to remember choices you have made on the website. Examples include

  • whether you have been asked to fill in a survey
  • offering the ability to share content via social networks

Advertising cookies

Advertising cookies are used to deliver adverts that are more relevant to you and your interests, and to reduce advertising that is not relevant. Examples include

  • remembering a pattern of website behaviour so that adverts can be made more relevant
  • limiting the number of times that advert is seen in order to reduce fatigue
  • researching which adverts work best

Advertising cookies collect information anonymously and it is not linked to you as a person, even if you have logged in to our website.

Online Behavioural Advertising

Some Specsavers advertising on 3rd party websites uses tracking cookies. Specsavers places such adverts only in networks that subscribe to the EU Self-Regulatory Framework for Online Behavioural Advertising (www.youronlinechoices.com) and the adverts are linked to further information about the cookies used.

Managing cookies

You can remove any cookies already stored on your computer and you can control how your web browser deals with cookies by changing your browser settings. However this may prevent you from using parts of our website.

Many browsers give a range of options for managing cookies, including obtaining consent for every cookie, blocking certain types of cookie and blocking cookies from unrecognised websites. Finally, you can set your browser to block all cookies however you should be aware that many sites will not work as smoothly as you are used to and some basic functionality that is dependent on cookies will not work at all.

The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies:

Chrome
https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies

Safari OS X
http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

Safari iOS
http://support.apple.com/kb/HT1677

Internet Explorer
http://windows.microsoft.com/en-GB/windows7/How-to-manage-cookies-in-Internet-Explorer-9

Firefox
http://support.mozilla.org/en-US/kb/Cookies?s=cookies&r=0&e=es&as=s

Android
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=169022

Blackberry
http://docs.blackberry.com/en/smartphone_users/deliverables/33213/Turn_off_cookies_in_the_browser_60_1072866_11.jsp

Windows phone
http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx

Full list of cookies used on specsavers.co.uk

At Specsavers we set some cookies ourselves, but we also include cookies from other sites. A full list of cookies on specsavers.co.uk is listed below:


Cookies from Specsavers

Cookie nameDurationCategory

Description of cookie

loginCookie2 yearsStrictly necessaryUsed for e-commerce functionality
loginPreviousCookie2 yearsStrictly necessaryUsed for e-commerce functionality
your-accountCookie2 yearsStrictly necessaryUsed for e-commerce functionality
your-account
PreviousCookie
2 yearsStrictly necessaryUsed for e-commerce functionality
fbsetting_cd76a
c5ab4b26aee9b
c1caf09d328eac
1 dayFunctionalityEnables visitors to publish photos of themselves wearing glasses to Facebook
Survey_270695460 daysFunctionalityKeeps track of whether a visitor has been ask to complete a survey, and remembers if the visitor chooses not to complete it.
PHPSESSIDEnd of sessionPerformanceMaintains a constant connection between the visitor and the website to maximise performance
serverID12 hoursPerformanceMaintains a constant connection between the visitor and the website to maximise performance
__utma2 yearsPerformanceA Google Analytics cookie which keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.
__utmb30 minutesPerformanceA Google Analytics cookie which creates a timestamp of the exact moment when a visitor enters a site.
__utmc30 minutesPerformanceA Google Analytics cookie which creates a timestamp of the exact moment when a visitor leaves the site.
__utmz6 monthsPerformanceA Google Analytics cookie which tracks where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.


Cookies from 247realmedia

Cookie nameExpires afterCategoryDescription of cookie
OAX2 yearsAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.
RMFL2 yearsAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.
NSC_fo1efm
_qppm_ttm
2 minutesAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.


Cookies from adap.tv

Cookie nameExpires afterCategoryDescription of cookie
audienceData2 yearsAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.


Cookies from AddThis

Cookie nameExpires afterCategoryDescription of cookie
di2 yearsFunctionalityMaintenance cookie that helps manage expiration for other cookies (social media and sharing)
dt1 monthFunctionalityMaintenance cookie that helps manage expiration for other cookies (social media and sharing)
loc90 daysFunctionalityGeolocation, used to help publishers know approximately where people sharing information are located. (State level)
psc2 yearsFunctionalityUsed in recording user sharing and social activity
uid2 yearsFunctionalityUniquely assigned machine-generated user ID (social media and sharing)
uit1 dayFunctionalityUser id and login time tracking (social media and sharing)
uvc2 yearsFunctionalityMeasures how often AddThis is used


Cookies from Adjug

Cookie nameExpires afterCategoryDescription of cookie
AJRBDs1 yearAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.
AJUserGUID1 yearAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.


Cookies from Adnxs

Cookie nameExpires afterCategoryDescription of cookie
sess1 dayAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.
uuid290 daysAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.


Cookies from Adviva

Cookie nameExpires afterCategoryDescription of cookie
ug5 yearsAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.


Cookies from Bluekai

Cookie nameExpires afterCategoryDescription of cookie
bk180 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
bkc180 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
bkdc1 dayAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
bko180 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
bkp1180 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
bkst180 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
bku180 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
bkw5180 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.


Cookies from Doubleclick

Cookie nameExpires afterCategoryDescription of cookie
id2 yearsAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.


Cookies from Exelator

Cookie nameExpires afterCategoryDescription of cookie
ud120 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
xud120 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
xudx120 daysAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.


Cookies from Affect.tv

Cookie nameExpires afterCategoryDescription of cookie
ck5 years 25 daysAdvertisingUsed to link consumers' social activity and their site interaction. Allows us to communicate to specific groups of consumers through social media.
oo5 years 25 daysAdvertisingUsed to link consumers' social activity and their site interaction. Allows us to communicate to specific groups of consumers through social media.
pt1 monthAdvertisingUsed to link consumers' social activity and their site interaction. Allows us to communicate to specific groups of consumers through social media.


Cookies from Invitemedia

Cookie nameExpires afterCategoryDescription of cookie
partnerUID1 yearAdvertisingIncreases the range of sites where our advertising may appear.
uid1 yearAdvertisingIncreases the range of sites where our advertising may appear.

Cookies from Media6degrees

Cookie nameExpires afterCategoryDescription of cookie
acs180 daysAdvertisingIncreases the range of sites where our advertising may appear.
clid180 daysAdvertisingIncreases the range of sites where our advertising may appear.
ipinfo180 daysAdvertisingIncreases the range of sites where our advertising may appear.
rdrlst180 daysAdvertisingIncreases the range of sites where our advertising may appear.
sglst180 daysAdvertisingIncreases the range of sites where our advertising may appear.
vstcnt180 daysAdvertisingIncreases the range of sites where our advertising may appear.

Cookies from Mookie1

Cookie nameExpires afterCategoryDescription of cookie
b3_30d_133
1379790
7 daysAdvertisingAllows us to present advertising to specific groups of consumers
id13 monthsAdvertisingAllows us to present advertising to specific groups of consumers
mdata13 monthsAdvertisingAllows us to present advertising to specific groups of consumers
OAX2 yearsAdvertisingAllows us to present advertising to specific groups of consumers
RMFD2 yearsAdvertisingAllows us to present advertising to specific groups of consumers
RMFW2 yearsAdvertisingAllows us to present advertising to specific groups of consumers
ibikukiuno1 yearAdvertisingAllows us to present advertising to specific groups of consumers
ibkukinet1 yearAdvertisingAllows us to present advertising to specific groups of consumers
NSC_fo1efm
_qppm_ttm
2 minutesAdvertisingAllows us to present advertising to specific groups of consumers

Cookies from Netmng

Cookie nameExpires afterCategoryDescription of cookie
u2 yearsAdvertisingAllows us to present advertising to specific groups of consumers

Cookies from Serving-sys.com

Cookie nameExpires afterCategoryDescription of cookie
u290 daysAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.

Cookies from Tidaltv

Cookie nameExpires afterCategoryDescription of cookie
tidal_ttid2 yearsAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.

Cookies from Tribalfusion

Cookie nameExpires afterCategoryDescription of cookie
ANON_ID90 daysAdvertisingIncreases the range of sites where our advertising may appear.

Cookies from Visualdna

Cookie nameExpires afterCategoryDescription of cookie
vdnaSessionId2 hoursAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.
vdnaWidgetMC10 yearsAdvertisingUsed to define demographic information about consumers, and increases the range of sites where our advertising may appear.

Cookies from Xgraph.net

Cookie nameExpires afterCategoryDescription of cookie
_canary180 daysAdvertisingUsed to define demographic information about consumers
_mpush1 dayAdvertisingUsed to define demographic information about consumers
_xgcid3 yearsAdvertisingUsed to define demographic information about consumers
_xguid3 yearsAdvertisingUsed to define demographic information about consumers

Cookies from Yieldmanager

Cookie nameExpires afterCategoryDescription of cookie
bh2 yearsAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.
uid1 monthAdvertisingUsed to track a visit to a page on the site and improve the relevance of other advertising served to that visitor.