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The dispensing assistant is expecting Iris when she returns to Specsavers and has her new glasses ready for her.
He checks that they fit her well and sit comfortably, making a few minor adjustments to ensure they’re just right.
The assistant then checks Iris’s vision through her new glasses, making sure she can see clearly at a distance as well as to read. As she’s new to varifocals she finds them a little strange at first, but he gives her a few helpful tips on how to wear them and take care of them too.
Iris is happy with her new pair of glasses, especially when she sees how much they suit her, and she’s reassured that her eyes are healthy, knowing that Specsavers will remind her when her next eye test is due.
This animation shows a typical in-store experience; details may vary depending on individual customer needs.