Ask the Optician

Ask the Optician

Type your question below to search through our Ask the Optician Q&A archive. Or, if you can’t find what you’re looking for on eye health, you can ask one of our qualified optometrists.

   

 

Recent answers

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Written answer: Eye is sore, red and waters after inserting contact lens

My eye is very sore, red and watery after putting in my monthly contact lenses. I put a fresh pair in and had the symptoms. After taking them out and putting on an old pair of glasses the symptoms have just continued. Please could you give me some advice on this matter asap, thanks.

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Written answer: Proof of age and benefits

I qualify for the free eye test with a voucher towards glasses; do I just go to my local Specsavers store?
Do I need a proof that I am qualified for it? My daughter is under 16 years old and will she need to bring her passport to prove that she is under 16?

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Written answer: Help towards the cost of glasses if over 60?

My father has type 1 diabetes and is 77 years old, blind in one eye, does he have to pay for his glasses? Also my mother, also diabetic and 76 years old is in need of new glasses but can’t afford to replace them, does she have to pay?

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Written answer: Is there a comparison chart of oxygen permeability (Dk/t) of contact lenses?

Is there a comparison chart of oxygen permeability (Dk/t) of contact lenses?

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Written answer: How frequently should I have an eye test?

I am a regular client of Specsavers. I’m 65 years old and have glaucoma in one eye which is treated with drops. How frequently should I have my eyes tested?

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Written answer: Vision is distorted and curved in glasses after wearing contact lenses

I have been a contact lens wearer for a long time (since age 14, I am 25) and yesterday got an eye infection. I was told I could not wear my contact lenses for a week so today bought some glasses with my most recent prescription (six months old). However after about six hours of wear I still feel very weird. I was told this should settle down after about an hour. Things seem distorted and curved, I’m dizzy and don’t feel safe to do things like drive. Is this normal or so you think I may have the wrong prescription?

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Written answer: Glasses have become really uncomfortable

Please help I am at the end of my tether. I am minus 17 in both eyes and have had glass lens all my life. Ten weeks ago they started rubbing my nose. I have visited two local branches 34 times in nine weeks and sometimes three times a day. No one can get them right. They have told me to buy two pairs of plastic high index 1.74 which I have done to stop the weight although they aren’t that much lighter. Still the nose pads rub.

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Written answer: Dizzy in new glasses

I went to Specsavers last week for an eye test. The man that did my test was great, he didn’t rush me at all. I was happy with my prescription. My eye test is around -0.75 in both eyes, I am not blind.

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Written answer: Referred for raised optic discs

I was told at my last eye test (two weeks ago) that I have a ‘raised optic disc’. She dilated the pupils before writing the referral. I made the huge mistake of researching the matter, and have been left terrified I have some sort of brain cancer. When I picked up my new glasses, I asked the optician if it was something they see a lot, and I was told it wasn’t.

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Written answer: Reaction lenses in different colours

I have been looking at your ‘Reactions’ lenses and I only ever see pictures of them in brown. Are they available in other colours as I would much rather have them in grey/black?

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