Ask the Optician

Ask the Optician

Type your question below to search through our Ask the Optician Q&A archive. Or, if you can’t find what you’re looking for on eye health, you can ask one of our qualified optometrists.

   

 

Recent answers

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Written answer: Will I get a new pair of glasses free if I have lost them?

I am 17 years old and I have lost my glasses, I have had them for about two years now and only had to pay £10 for them when they were supposed to be £99. Will I get a new pair for free or will I have to pay for them?

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Written answer: Struggling to read sometimes

I am always looking at a screen of some sort whether it is a TV, computer screen, phone, iPad etc. and I find it a struggle to read sometimes. I can read well however, I begin to get headaches and tired eyes which water a lot when looking a books and screens. I also find it struggling to see certain objects such as number plates and fine details which others find it simple to see. I am having an eye test tomorrow and I was wondering whether I should consider full-time glasses or not? I would be grateful for your advice.

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Written answer: Am I entitled for free glasses?

I am in full-time education and recently have been diagnosed with short-sightedness. I was wondering if I was entitled to free lenses and a frame under the NHS if I get my glasses at Specsavers?

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Written answer: Alternative to direct debit scheme for contact lenses

I don’t want to set up a direct debit for my contact lenses, and was wondering if you offered a cash scheme alternative where I could still receive easycare?

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Written answer: Problems with varifocals

II bought a new pair of glasses from Specsavers two weeks ago and I’m having problems. They are varifocals, of which I have been wearing for over 10 years, my prescription has only changed in the reading area, from +2:25 to +2:50 in the last two years. I am extremely short sighted, R -8.50 / Cyl 1.00 Axis 10 L -8.75 / Cyl 1.25 Axis 160. They are uncomfortable and are giving me headaches and my eyes feel strained. I can read with them and the general focus seems ok but it all feels an effort, it’s not an easy comfortable feeling.

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Written answer: Loss of vision for 30 minutes in both eyes

Had sudden loss of vision in both eyes for about 30 minutes. I could hardly read or see my hand properly to write. I didn’t see any flashes of light zigzags or anything normally associated to a migraine. However I had a slight headache after but it wasn’t the pain of a usual migraine. Please could you offer me some advice?

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Written answer: When should I wear my glasses?

Previously I just wore glasses for an astigmatism, the optician has now told me I am short sighted in one eye and long sighted in the other and changed my sphere prescription to positive in one eye and negative in the other. The optician didn’t really explain it so I am confused, when should I wear the glasses? Before I only wore them when I felt I needed to.

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Written answer: Reactions do not go dark

I was advised to purchase Reactions lenses for driving in bright sunlight by Specsavers. I have just picked up my new glasses (which cost £200) and they don’t appear to darken at all when I am driving? The branch have just informed me that I need to leave them in the window for two days before they will work properly. This sounds crazy and why didn’t they advise me to do this before I used them for the first time .. is it correct?

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Written answer: Headaches after working on the computer all day

I’m working up to 12 hours a day with computer and 4 x42″ televisions. My eyes are good but I’ve got massive headache every day. Do you recommend any antireflection glasses/computer glasses?

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Written answer: Early signs of drusen

At a recent eye examination at my local Specsavers – I was told there were some early signs of an eye problem called Drusen. Can you please explain what this is – symptoms/treatments etc.

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